Language of workplace communication
You can change your world by changing your words
Knowing the importance of workplace communication, developing appreciation & understanding of key points/skills help to effectively contribute to work and avoid unnecessary situations & disruptions in work is key to be a good leader.
This training workshop covers routine workplace interactions & explores ways to communicate effectively within the ambit of company’s standing orders & rules.
Who should attend?
New & existing employees at middle level
Contents
Environment in which we operate
Our role in this environment
Engaging with team members
Routine workplace situations
Leaves/absenteeism
Overall workplace discipline
Shift opening meeting
Problems/Improvements
Resolving conflicts
Asking for improving productivity
Peers not cooperating
Communicating to seniors
Key elements of workplace communication
Take Away
This training workshop will familiarise the participants to various facets of workplace communication requirements & help them to communicate effectively to operate with confidence & discharge their work responsibilities.
Learning Objectives
Understand importance of business communication
Understand & practice different elements of business communication
Knowing do’s & dont’s
Interaction Language
English
Hindi
Hindi/ English
Methodology
Multimedia Presentation
Lecture
Facilitated Discussion
Group exercise
Individual exercise
Study material
Anecdotes
Role plays
Games
Q & A
What is the programme duration?
You may choose from the following durations.
2 days
What is the right duration for me?
Participants' Feedback
My expectation was to handle the staff members in a better manner.
I am feeling inspired and more confident towards my job.
My expectation was to learn effective communication and enhance my soft skills.
I learned more than my expectations including business etiquettes and ethics.